Cookie Policy

Effective Date: March 2026

Fragrance Click Ltd uses cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, and how you can control them. By using our website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies allow websites to remember your actions and preferences such as login details, language, font size, and other display preferences over a period of time, so you do not have to keep re-entering them whenever you return to the site or browse from one page to another.

Cookies can be persistent or session cookies. Persistent cookies remain on your device after you close your browser and are used to remember your preferences when you return to the website. Session cookies are temporary and are deleted from your device when you close your browser.

2. How We Use Cookies

We use cookies to enhance your experience on our website, understand how you use our site, and improve our services. Cookies help us to provide you with a personalized shopping experience, remember your preferences, and deliver relevant content and advertisements.

We use both first-party cookies set by us and third-party cookies set by other organizations on our website. The cookies we use fall into the following categories:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable you to navigate our site, use the shopping basket, and complete transactions. Without these cookies, services you have requested such as proceeding to checkout cannot be provided. These cookies do not gather information about you for marketing purposes.

2.2 Analytical and Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies help us improve the performance and functionality of our website. All information collected by these cookies is aggregated and anonymous. We use Google Analytics to collect this data.

2.3 Functionality Cookies

These cookies allow our website to remember choices you make such as your username, language, or region and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information these cookies collect is usually anonymized.

2.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and this information may be shared with other organizations, such as advertisers. We use Google Ads for advertising purposes.

3. Cookies We Use

Below is a detailed list of the cookies we use on our website:

4. Third-Party Cookies

In addition to our own cookies, we use third-party cookies from the following service providers:

Google Analytics: We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Google Ads: We use Google Ads to display relevant advertisements to users who have visited our website. Google uses cookies to track your browsing activity and show you ads based on your interests.

Klaviyo: We use Klaviyo for email marketing purposes. Klaviyo uses cookies to track visitor behavior on our website to personalize email communications.

Trustpilot: We use Trustpilot to collect customer reviews. Trustpilot may use cookies to improve their service and verify reviews.

5. Your Consent and Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner. By clicking Accept or continuing to browse our website, you consent to our use of cookies as described in this Cookie Policy.

You can change your cookie preferences at any time by adjusting your browser settings. Please note that strictly necessary cookies cannot be disabled as they are essential for the operation of our website.

The information we obtain from cookies will not usually contain your personal data. However, in certain circumstances where you voluntarily provide personal information such as completing a form or making a purchase, cookies may be associated with that personal information.

6. How to Manage and Delete Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.

Browser Settings

Most web browsers allow you to manage your cookie preferences through the browser settings. You can set your browser to refuse cookies or delete certain cookies. Please refer to your browser help function for more information.

Cookie Management Tools

For more information about cookies and how to manage them, you can visit www.allaboutcookies.org or www.youronlinechoices.com to manage cookies used for targeted advertising.

Google Analytics Opt-Out

To opt out of being tracked by Google Analytics across all websites, you can download and install the Google Analytics Opt-out Browser Add-on.

Impact of Disabling Cookies

Please note that if you choose to block or delete cookies, some features of our website may not function properly. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use certain personalized features of the site.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or for other operational, legal, or regulatory reasons. When we make changes, we will update the Effective Date at the top of this Cookie Policy.

We recommend that you review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes to this Cookie Policy will constitute your acceptance of such changes.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Fragrance Click Ltd

Email: support@fragranceclick.co.uk

Address: C/O ABL, UNIT 1A, Central Road, Dartford, Kent, DA1 5BG

Company Number: 12092721