Cookie Policy

Effective Date: May 2026

Fragrance Click Ltd uses cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

When you first visit our website, you will be asked to consent to non-essential cookies via our cookie consent banner. This Cookie Policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies allow websites to remember your actions and preferences such as login details, language, font size, and other display preferences over a period of time, so you do not have to keep re-entering them whenever you return to the site or browse from one page to another.

Cookies can be persistent or session cookies. Persistent cookies remain on your device after you close your browser and are used to remember your preferences when you return to the website. Session cookies are temporary and are deleted from your device when you close your browser.

2. How We Use Cookies

We use cookies to enhance your experience on our website, understand how you use our site, and improve our services. Cookies help us to provide you with a personalised shopping experience, remember your preferences, and deliver relevant content and advertisements.

We use both first-party cookies set by us and third-party cookies set by other organisations on our website. The cookies we use fall into the following categories:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable you to navigate our site, use the shopping basket, and complete transactions. Without these cookies, services you have requested such as proceeding to checkout cannot be provided. These cookies do not gather information about you for marketing purposes.

2.2 Analytical and Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies help us improve the performance and functionality of our website. All information collected by these cookies is aggregated and anonymous. We use Google Analytics to collect this data.

2.3 Functionality Cookies

These cookies allow our website to remember choices you make such as your username, language, or region and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information these cookies collect is usually anonymised.

2.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and this information may be shared with other organisations, such as advertisers. We use Google Ads for advertising purposes.

3. Cookies We Use

Below is a detailed list of the cookies we use on our website:

4. Third-Party Cookies

In addition to our own cookies, we use third-party cookies from the following service providers:

Google Analytics: We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Google Ads: We use Google Ads to display relevant advertisements to users who have visited our website. Google uses cookies to track your browsing activity and show you ads based on your interests. For more information on how Google uses data, visit Google's Business Data Responsibility page.

Klaviyo: We use Klaviyo for email marketing purposes. If you have opted in to marketing communications, Klaviyo uses cookies to track visitor behaviour on our website to personalise email communications. For more information, see the Klaviyo Privacy Policy.

5. Your Consent and Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner. You can choose to Accept All, Deny, or select Strictly Necessary cookies only. Non-essential cookies will only be set if you actively choose to accept them.

You can change your cookie preferences at any time using the Cookie Settings link in our website footer. Please note that strictly necessary cookies cannot be disabled as they are essential for the operation of our website.

The information we obtain from cookies will not usually contain your personal data. However, in certain circumstances where you voluntarily provide personal information such as completing a form or making a purchase, cookies may be associated with that personal information.

6. How to Manage and Delete Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.

Cookie Settings

The easiest way to manage your cookie preferences is via the Cookie Settings link in the footer of our website. This allows you to review and update your choices at any time.

Browser Settings

Most web browsers allow you to manage your cookie preferences through the browser settings. You can set your browser to refuse cookies or delete certain cookies. Please refer to your browser help function for more information.

Cookie Management Tools

For more information about cookies and how to manage them, you can visit allaboutcookies.org or Your Online Choices to manage cookies used for targeted advertising.

Google Analytics Opt-Out

To opt out of being tracked by Google Analytics across all websites, you can download and install the Google Analytics Opt-out Browser Add-on.

Impact of Disabling Cookies

Please note that if you choose to block or delete cookies, some features of our website may not function properly. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use certain personalised features of the site.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or for other operational, legal, or regulatory reasons. When we make changes, we will update the Effective Date at the top of this Cookie Policy.

We recommend that you review this Cookie Policy periodically to stay informed about how we use cookies. Where required, we will ask you to re-confirm your consent through our cookie consent banner.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Fragrance Click Ltd

Email: support@fragranceclick.co.uk

Address: UNIT 1A, Central Road, Dartford, Kent, DA1 5BG

Company Number: 12092721