Track Your Order
Every Order Fully Tracked, Every Step of the Way
All Fragrance Click orders ship with Royal Mail tracking as standard. Once your order is on its way, you can follow its progress right up to your door.
Track Your Parcel
When your order is dispatched, we'll send you a shipment confirmation email containing your Royal Mail tracking number. Click the button below to open the Royal Mail tracking page, enter your tracking number, and see the latest updates on your delivery.
Tip
You can also click the tracking number directly in your shipment confirmation email and it will take you straight to your tracking information, no need to copy anything across.
How to Track Your Order
When Will My Tracking Update?
Tracking information usually becomes active within a few hours of your order being dispatched, once Royal Mail has scanned your parcel into their network. If your tracking number doesn't show any updates straight away, please allow a little time for the first scan to appear.
Orders placed before 2pm are dispatched the same day, so you can expect your tracking details shortly after. Orders placed after 2pm are dispatched the next working day.
Haven't Received Your Order?
If your tracking hasn't updated or your parcel hasn't arrived within the expected timeframe, start by checking the tracking information in your shipment confirmation email, as this will usually show the current status of your parcel.
If you're still unsure or need help, get in touch with our customer service team and we'll look into it straight away. You can reach us at support@fragranceclick.co.uk or on 0800 494 7911.
Need Help Tracking Your Order?
Our customer service team is here to help with any questions about your delivery.
Contact Us
Have questions about tracking your order? We're here to help.